Refund and Returns Policy

Our Guarantee:

We want you to love your low-waste products! If you are not completely satisfied with your purchase from https://thearhlingcos.com, we are here to help.

Eligibility for Returns and Refunds:

1. Time Frame: You have 30 days from the date of delivery to initiate a return or exchange.

2. Condition: Items must be unused, in the same condition that you received them, and in the original packaging.

3. Non-Returnable Items: For hygiene reasons, certain products (such as opened personal care items) may not be eligible for return or refund. Please contact us for specific item clarification.

How to Initiate a Return:

To start a return, please email our support team with your order number and the reason for the return:

• Email: [email protected]

Refund Processing:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specific number of days. Refunds are issued in US Dollars ($).

Shipping Costs:

• Customers are responsible for paying the shipping costs for returning an item.

• Original shipping costs are non-refundable.

Defective or Damaged Items:

If your item arrives damaged or defective, please contact us immediately so we can arrange for a replacement or a full refund at no extra cost to you.

International Orders (Worldwide Shipping):

This policy applies to all orders, including our worldwide shipping customers. Please note that customs duties and taxes are non-refundable.