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About Our Products
Q: Are your products truly zero-waste or plastic-free? A: Yes! Our core mission is to provide effective alternatives to everyday products, specifically focusing on eliminating single-use plastic. Our products, including our popular shampoo and conditioner bars, are packaged in 100% compostable or recyclable materials.
Q: Are your shampoo and conditioner bars suitable for all hair types? A: Absolutely. Our bars are formulated with gentle, plant-based ingredients to work effectively on all hair types, including colored or treated hair. They are free from harsh chemicals like SLS, parabens, phthalates, and silicones.
Q: How long does a bar product last? A: On average, a shampoo or conditioner bar will last for approximately 50-75 washes (or 2-6 months), which is equivalent to 2–3 standard bottles of liquid product. The exact lifespan depends on usage and proper storage (keep them dry!).
Q: Do your products contain palm oil? A: We are committed to ethical sourcing. Our products are made with plant-based ingredients and are palm-oil free, vegan, and cruelty-free.
Order and Shipping
Q: What currency are your prices in? A: All prices displayed on our website, https://theearthlingc.us.com, are in US Dollars ($).
Q: Do you ship internationally? A: Yes! We proudly offer worldwide shipping. Shipping costs are calculated at checkout based on the weight of your order and the destination country.
Q: What about customs and duties on international orders? A: The customer is responsible for any import taxes, customs duties, or tariffs that may be imposed by the destination country. These fees are not included in your order total.
Q: What is your return policy? A: We offer a 30-day refund or exchange window from the date of delivery for most unused items in their original packaging. Please see our full Refund and Returns Policy for complete details.
Contact Us
Q: I have a question about my order. How do I contact you? A: The best way to reach us is via email. We aim to respond to all inquiries within 24–48 hours.
Email: [email protected]
Website: https://theearthlingc.us.com